Mobile / Sports
At ungototo, how we collect, store, and handle your personal data is set out clearly in this policy — covering your account details, payment records through DANA, OVO, or GoPay, and how you can review or update what we hold. Your data belongs to your account, and this page explains exactly how we treat it.
When you create an account with us, we collect the information you provide directly — your contact details, login credentials, and the payment method you use, whether that is DANA, OVO, GoPay, or Bank Transfer. This data is used to operate your account, process transactions, and respond to your support requests. We do not sell your personal data to third parties. Retention periods vary by data type: active account data is kept as long as your account remains open, while transaction records are retained as required by applicable financial and regulatory obligations in your region. Cookies and similar tracking tools are used on our site to keep your session active and to understand how the site is being used — you can manage cookie preferences through your browser settings. Access to your personal data within ungototo is limited to staff who need it to perform their job. Our data handling practices apply where local law permits, and availability of our services depends on the regulations in your eligible region.
DANA transaction records are stored against your account for the duration required by applicable financial rules in Indonesia.
OVO payment data is processed only to complete the transaction you initiate and is not shared outside the platform.
GoPay deposit activity is logged in your account wallet history, accessible after login from your account dashboard.
Bank Transfer records are retained per applicable retention obligations and visible in your account transaction history.
QRIS payment entries are tied to your account session and stored alongside other wallet activity in your transaction log.
This privacy policy applies specifically to the data we collect and process through ungototo — your account registration, login activity, payment transactions, and communications with our support team. It does not extend to third-party sites or services that you reach through links on our platform. Understanding the boundary of this policy helps you know exactly where your data is covered by our practices and where another party's own policy applies instead.
Data collected when you register, log in, and manage your account profile falls fully within this policy. This includes your contact details and account security settings.
Payment activity processed through your chosen method — DANA, OVO, GoPay, QRIS, or Bank Transfer — is covered by this policy for as long as your account is active or as required by law.
Your browsing activity and session data on ungototo pages is collected via cookies as described in this policy. This is used for platform operation, not for sale to advertisers.
External payment providers, game studios such as Pragmatic Play and Habanero, and any linked external sites operate under their own separate privacy policies, not this one.
You have practical choices when it comes to your personal data on ungototo. After logging in, your account dashboard shows the profile details and contact information we hold for you. If something is incorrect — a phone number, an email address, a registered name — you can update it directly through the account settings page. For data questions that go beyond what account settings cover, our support team is reachable via live chat and the contact form on this page. We will respond to data enquiries within the timeframe required by applicable rules in your region. Where deletion or restriction is requested, we will confirm what is possible given any legal retention obligations that apply to your account activity. These rights depend on local law and are available where your region's regulations permit.
Log in and open the account section to see the personal data and transaction history currently held against your profile.
Update your registered contact details — email, phone, or name — directly from the account settings page after login.
Use the live chat or the support contact form on this page to ask about specific data we hold, request a correction, or ask what happens to your data when an account is closed.
Our Indonesia support team handles data-related requests alongside general account help. Reach us through the support section for a direct response.
If you have a question about how your personal data is handled, want to correct information we hold, or need clarification on any part of this privacy policy, our support team is here for you. Use any of the contact paths below to reach us directly.
Open the chat widget from any page on ungototo to ask about your data or account privacy in real time. Available for Indonesia accounts.
Submit a written request through our contact form for data corrections, deletion requests, or policy questions that need a formal response.
Log in and navigate to your account settings to review or update your registered details without contacting support.
Data security at ungototo is built around access controls, encryption in transit, and clear retention practices. We use SSL on all account and payment pages to protect data moving between your device and our platform. Your session stays active on your phone or browser only as long as you are logged in, and we do not carry session data across devices without your action. The contact details to raise a privacy request or ask about data handling are in the support section directly above.
We keep account data while your account is active. Transaction records — including DANA, OVO, and GoPay history — are retained as required by applicable regulations and accessible in your account dashboard.
Cookies keep your session running and help us understand site performance. You can manage or clear cookies through your browser settings at any time without losing your account.
Access to your ungototo account is protected by your login credentials. We recommend updating your password if you suspect unauthorised access and contacting support immediately through live chat.
To update data we hold, correct a detail, or enquire about account closure and data deletion, contact our support team via live chat or the form — we will confirm what action is taken under the applicable rules.
Below are the questions we hear most often about how ungototo handles personal data, account records, and your choices under this policy.
We collect the contact details you provide at registration — name, email, and phone number — along with your login activity and payment method choices such as DANA, OVO, or GoPay. Device and session data is also collected through cookies while you use the site.
Yes. After logging in, your account dashboard shows the profile information and transaction history we hold for you. For a broader data enquiry, contact our support team via live chat or the contact form and we will respond under the applicable timeline for your region.
Open your account settings after login to update your registered email, phone, or name directly. If the detail you need to change is not editable from settings, contact our support team through live chat and we will assist you with the correction.
Payment data processed through DANA, OVO, or GoPay is used only to complete your transaction and is logged in your account history. We do not sell this data or share it with third parties outside of what is required to process the payment itself.
Account data is retained while your account is open. Transaction records are kept for the period required by applicable financial regulations in Indonesia. If you close your account, contact support to ask what data is retained and for how long under the rules that apply to your region.
Reach our support team directly through the live chat on any ungototo page or through the support contact form. State your concern clearly and include your registered email so we can locate your account and respond to your request in the appropriate timeframe.